Does every small change in your current system take forever?

FARO SI Services can help
Email us to find out how

Consulting Services

Consulting Services rely on a foundation of competency and trust.  Without both of these, a client's most important initiatives will be at risk.  A significant portion of our team is experienced as former public sector employees or executives.  We know what it is like to have a vendor that is not completely on the same page with us.  Many vendors simply don't get it.  We do. We're dedicated to being there for you with both the competency and trustworthiness that you need to place your confidence in us.

We offer two families of consulting services to our clients and customers:

Technology Consulting focused on technology management and implementation consulting capabilities delivered shoulder-to-shoulder with our client's teams.  Every day, we expect to be earning your trust in complex technical advisory and solution areas by bringing industry leading professionals to your aid.

Management Consulting focused on efficiently improving the operational aspects of transformation within our client organizations by carefully understanding the problem, the context, any constraints, and internal capacity to support clients with actionable plans.

Technology Vendors

Technology Consulting

Strategy & Planning


Government organizations face pivotal moments where establishing or revisiting key decisions, directional positioning, and goal or objective alignment can be imperative to success. These organizational inflection points can be the result of mergers/divestitures, policy or regulatory changes, political shifts, or funding availability. Whether these plans are technical (e.g., Agency Information Management Plans, Feasibility Studies, etc.) or policy focused (e.g., processing improvement plans, constituent management strategies, etc.), we have experienced team members who can help.




Business Requirement Development


Business requirements for the development of a new system are a vital communication tool from the operational side of the agency to the technical teams responsible for automation. As a firm experienced with implementation services, we can effectively support your team in eliciting and documenting the business imperatives into an unambiguous and testable framework (e.g., business requirements matrix) for your implementation team. Our team can also support your business and policy staff in considering technical alternatives when addressing your business requirements through the design process (e.g., joint application design, or JAD, sessions).




RFP Development & Procurement Support


Going to market for a new system or complex services can be daunting. Often departments or agencies struggle to create a solicitation document to get all the assistance required while managing budget and vendor expectations. FARO’s procurement and vendor management team can work with you to develop a procurement approach that meets your needs and encourages potential vendors to actively compete for the opportunity to work with your organization.




Organizational Change Management (OCM)


Implementing a new system or policy is a challenging task, but the key objective is ensuring that the performing organization embraces the change. FARO specializes in multiple levels of change support: from simply training staff to helping with business process changes, to orchestrating a complete transformation execution; FARO has experienced professionals that can apply experience, lessons learned, and leading practices to your organization that break down the barriers to success.




IV&V (Systems Level) & PMO Work


Independent verification and validation (IV&V) provides important insight to executive sponsors about the performance of a project team. FARO offers specific technical assistance to the IV&V process to add a deeper architectural view into code, system designs, and software configurations than can be traditionally achieved during IV&V. Think of FARO as a way to “turbo charge” your IV&V process with senior systems professionals that can go toe-to-toe with even the most challenging system implementations.




Technology Business Management (TBM)


Getting IT to operate with greater business relevance is often a priority for operations where transparency into cost allocation is vital to operations (e.g., where OMB A-87 cost recovery rules apply) or where IT cost management is critical (e.g., where benchmarks against alternatives is required). FARO has a team of experienced IT operations, IT cost management, and performance analytics experts that can work with your team to provide the insight needed to do just that, including helping prepare to implement a TBM solution (e.g., Apptio).





Management Consulting

Strategy & Planning


Government organizations face pivotal moments where establishing or revisiting key decisions, directional positioning, and goal or objective alignment can be imperative to success. These organizational inflection points can be the result of mergers/divestitures, policy or regulatory changes, political shifts, or funding availability. Whether these plans are technical (e.g., Agency Information Management Plans, Feasibility Studies, etc.) or policy focused (e.g., processing improvement plans, constituent management strategies, etc.), we have experienced team members who can help.




Business Requirement Development


Business requirements for the development of a new system are a vital communication tool from the operational side of the agency to the technical teams responsible for automation. As a firm experienced with implementation services, we can effectively support your team in eliciting and documenting the business imperatives into an unambiguous and testable framework (e.g., business requirements matrix) for your implementation team. Our team can also support your business and policy staff in considering technical alternatives when addressing your business requirements through the design process (e.g., joint application design, or JAD, sessions).




RFP Development & Procurement Support


Going to market for a new system or complex services can be daunting. Often departments or agencies struggle to create a solicitation document to get all the assistance required while managing budget and vendor expectations. FARO’s procurement and vendor management team can work with you to develop a procurement approach that meets your needs and encourages potential vendors to actively compete for the opportunity to work with your organization.




Organizational Change Management (OCM)


Implementing a new system or policy is a challenging task, but the key objective is ensuring that the performing organization embraces the change. FARO specializes in multiple levels of change support: from simply training staff to helping with business process changes, to orchestrating a complete transformation execution; FARO has experienced professionals that can apply experience, lessons learned, and leading practices to your organization that break down the barriers to success.




IV&V (Systems Level) & PMO Work


Independent verification and validation (IV&V) provides important insight to executive sponsors about the performance of a project team. FARO offers specific technical assistance to the IV&V process to add a deeper architectural view into code, system designs, and software configurations than can be traditionally achieved during IV&V. Think of FARO as a way to “turbo charge” your IV&V process with senior systems professionals that can go toe-to-toe with even the most challenging system implementations.




Technology Business Management (TBM)


Getting IT to operate with greater business relevance is often a priority for operations where transparency into cost allocation is vital to operations (e.g., where OMB A-87 cost recovery rules apply) or where IT cost management is critical (e.g., where benchmarks against alternatives is required). FARO has a team of experienced IT operations, IT cost management, and performance analytics experts that can work with your team to provide the insight needed to do just that, including helping prepare to implement a TBM solution (e.g., Apptio).